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Privacy Policy

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What we collect

  • Account data (email, name) via Clerk for sign-in.
  • Trip data (routes, stops, notes) you create, stored in Convex.
  • Payment data handled by Stripe. We do not store card numbers.
  • Usage analytics via PostHog (page views, feature usage), only with your consent.
  • Email we send (account and trip-related messages) is delivered through Resend.

How to opt out of analytics

  • Click "Decline" on the consent banner.
  • Toggle Analytics off at /settings if signed in.
  • Enable Do Not Track in your browser. We honor it automatically.

Your consent choice is stored per-device. If you use Milepost on multiple devices, you'll need to set your preference on each.

Retention

Account-tied data persists while your account exists. Anonymous parser events are retained 90 days. Delete your account at /settings to remove all data.

Service providers

We share data with the providers below only as needed to run Milepost. Each is bound by its own privacy policy, linked here.

  • Clerk handles sign-in and stores your email and name. Privacy policy
  • Convex is our database; your account and trip data live here. Privacy policy
  • Stripe processes payments. Card details go to Stripe, not to us. Privacy policy
  • Resend delivers our transactional email; it receives the recipient address and message contents. Privacy policy
  • PostHog records product analytics, only with your consent. Privacy policy
  • Netlify hosts the site and sees standard request data such as your IP address. Privacy policy
  • Mapbox powers location search; place queries you type are sent to Mapbox. Privacy policy
  • Protomaps serves map tiles; tile requests include your map viewport and IP. Protomaps
  • OSRM calculates routes; it receives only the waypoint coordinates of your route, no account data. Project OSRM
  • Google Workspace hosts our support inbox, so email you send to support is stored there. Privacy policy
  • Public recreation data sources (the National Park Service, Recreation.gov, the Bureau of Land Management, and OpenStreetMap) receive map-viewport coordinates so we can show nearby campgrounds and points of interest. No account data is sent. See the OpenStreetMap privacy policy.

Anonymous metrics

We record anonymous consent banner events in Convex (timestamp + your choice or that you saw the banner) so we can measure opt-in rates. These records contain no userId, no email, and no fingerprint. Like any web request, our backend sees the request IP for spam protection.

Contact

Privacy questions or data requests: support@milepostplanner.com.